Our courier DPD has Covid Secure measures in place to keep you safe when delivering parcels to you.
We have chosen our main courier, DPD, for the traceability, reliability and SMS/Email communication of their deliveries.
As a bonus, almost all DPD deliveries are next day to most of the UK and a 2 day service to the Highlands and Islands. Often this means your order will be with you next day but we don't guarantee this service or charge it as an extra option.
Delivery Times
If a part is available in our UK warehouse your part will be with you in 4 business days, usually sooner.
If we need to order your genuine part from Norway or Denmark it can take up to 6 weeks to arrive with you depending on whether the part needs to be manufactured for you.
We will keep you informed of your order's progress via email but you are welcome to check with us any time via phone and email.
Your goods will be securely packaged and sent to you via DPD or occasionally Royal Mail.
DPD provide email and SMS updates so please provide us with a mobile phone number during checkout.
Delivery rates depend on your location and the value of the goods you have ordered and will be calculated as you checkout.
Please be aware some packages are very heavy as they contain cast iron parts. Please take great care when lifting these parcels.
Some parcels are fragile, especially those containing glass so please take care when moving and unwrapping.
Please sign as damaged if the package is damaged or torn.
Any damage must be reported within 24 hours.
